Agenda
A packed half-day to share the latest retail loss prevention best practices and most effective strategies
April 12, 2022
This is Where Loss Prevention Evolves
Moving from loss prevention to an enterprise risk management model is where LP evolves. The evolution of retail commerce has created new pressure points and risks that retail leaders need to mitigate including the rising priority of cyber security. Chris Strongman, Vice President, ERM. Aritzia L...

Chris Strongman
Vice President, ERM
Aritzia LP

Rui Rodrigues
RCC Executive Advisor, Loss Prevention & Risk Management
Retail Council of Canada
This is Where Loss Prevention Evolves
April 12, 2022
1:15 PM - 1:45 PM EST
Moving from loss prevention to an enterprise risk management model is where LP evolves. The evolution of retail commerce has created new pressure points and risks that retail leaders need to mitigate including the rising priority of cyber security. Chris Strongman, Vice President, ERM. Aritzia LP, chat with Rui Rodrigues, Executive Advisor with RCC, about what a risk management model looks like, the strategic transformation at Aritzia, and the benefits and challenges in doing so.
Speaking:

Chris Strongman
Vice President, ERM
Aritzia LP

Rui Rodrigues
RCC Executive Advisor, Loss Prevention & Risk Management
Retail Council of Canada
Mitigating the Creative Deception of Professional Fraudsters in Retail
Retailers across Canada are continually challenged by the creative deception of professional fraudsters taking advantage of changing consumer habits and the increased volume of ecommerce. Guy-Paul Larocque, Acting Officer in Charge of RCMP’s Canadian Anti-Fraud Centre joins Rita Estwick, Direc...

Guy-Paul Larocque
Acting Officer in Charge
Canadian Anti-Fraud Centre, RCMP

Rita Estwick
Director, Security Fusion Centre
Canada Post
Mitigating the Creative Deception of Professional Fraudsters in Retail
April 12, 2022
1:45 PM - 2:10 PM EST
Retailers across Canada are continually challenged by the creative deception of professional fraudsters taking advantage of changing consumer habits and the increased volume of ecommerce. Guy-Paul Larocque, Acting Officer in Charge of RCMP’s Canadian Anti-Fraud Centre joins Rita Estwick, Director, Security Fusion Centre with Canada Post, to discuss what you need to watch for with impending returns fraud, cryptocurrency red flags, and how retailers can mitigate gift card fraud to protect themselves and customers. This session will address what retailers can do collectively to address these challenges and provide resources and actionable tips for gift card fraud mitigation.
Speaking:

Guy-Paul Larocque
Acting Officer in Charge
Canadian Anti-Fraud Centre, RCMP

Rita Estwick
Director, Security Fusion Centre
Canada Post
Impact of Changing in-Store Experiences
From emerging technologies to changing health and safety measures the in-store experiences continues to change at a rapid pace. This session looks at how retailers are responding to in-store innovation including mobile and self-checkouts, marketing activations, and how front-end control is chan...

Calandra Guiry
Director Loss Prevention, Canada
Sephora

Paul Trickett
National Director of Asset Protection and Health & Safety
Staples Canada

Michael LeBlanc
Senior Retail Advisor
Retail Council of Canada
Impact of Changing in-Store Experiences
April 12, 2022
2:10 PM - 2:40 PM EST
From emerging technologies to changing health and safety measures the in-store experiences continues to change at a rapid pace. This session looks at how retailers are responding to in-store innovation including mobile and self-checkouts, marketing activations, and how front-end control is changing.
Speaking:

Calandra Guiry
Director Loss Prevention, Canada
Sephora

Paul Trickett
National Director of Asset Protection and Health & Safety
Staples Canada

Michael LeBlanc
Senior Retail Advisor
Retail Council of Canada
Voice of Retail: Loss Prevention Task Force Update

Paul Trickett
National Director of Asset Protection and Health & Safety
Staples Canada
Inclusive of retailers across Canada, RCC’s Retail Loss Prevention Task Force brings LP professionals together to discuss and tackle the most critical issues for the industry and to chart a path forward in this new era of retail commerce. Paul Ticket, National Director of Asset Protection and ...
Voice of Retail: Loss Prevention Task Force Update
April 12, 2022
2:50 PM - 3:00 PM EST
Inclusive of retailers across Canada, RCC’s Retail Loss Prevention Task Force brings LP professionals together to discuss and tackle the most critical issues for the industry and to chart a path forward in this new era of retail commerce. Paul Ticket, National Director of Asset Protection and Health and Safety with Staples Canada, and chair of the task force, shares an update on task force initiatives and how RCC is supporting this sector of retail.
Speaking:

Paul Trickett
National Director of Asset Protection and Health & Safety
Staples Canada
Working Smarter with LP Tech
If your inbox is flooded with the latest technology offers that will transform your business, you will want to listen to this panel discussion. Retail leaders discuss how they are leveraging technology to work smarter, not harder, in mitigating risks and achieving results with investigations. T...

Sarah Edward
Regional Investigator, Canada
Nordstrom

Daryl Blackmore
Director of Asset Protection
Rexall Pharmacy Group Ltd.

Artem Sherman
Product Manager, Corporate Security
Resolver
Working Smarter with LP Tech
April 12, 2022
3:00 PM - 3:25 PM EST
If your inbox is flooded with the latest technology offers that will transform your business, you will want to listen to this panel discussion. Retail leaders discuss how they are leveraging technology to work smarter, not harder, in mitigating risks and achieving results with investigations. This panel talks about the evolution of technology in LP, how it can be better leveraged and the opportunities available when working with the right partners.
Speaking:

Sarah Edward
Regional Investigator, Canada
Nordstrom

Daryl Blackmore
Director of Asset Protection
Rexall Pharmacy Group Ltd.

Artem Sherman
Product Manager, Corporate Security
Resolver
Worry Less About Risks and Focus More on Opportunities

Brian Mather
Underwriting Director
Northbridge Insurance
Fast Five Sponsor Highlight
Retailers in Canada face evolving risks and challenges. Brian Mather, Underwriting Director at Northbridge Insurance will shares how your insurance partner can help businesses like yours operate more safely so you can worry less about risks and fo...

Worry Less About Risks and Focus More on Opportunities
April 12, 2022
3:25 PM - 3:30 PM EST
Fast Five Sponsor Highlight
Retailers in Canada face evolving risks and challenges. Brian Mather, Underwriting Director at Northbridge Insurance will shares how your insurance partner can help businesses like yours operate more safely so you can worry less about risks and focus more on opportunities. During this short introduction, Brian will cover cargo theft trends and risk management tips and tools for the unique risks you face.
Sponsored by:

Speaking:

Brian Mather
Underwriting Director
Northbridge Insurance
Advancing Collaboration on Organized Retail Crime in Canada
Addressing organized retail crime is a top priority for retailers across Canada. Collaboration between retailers, law enforcement, and justice is key, and this panel discussion examines how retailers can work together to drive change in the perceptions and impact of major retail crime. Chris D...

Chris DaCosta
Senior Manager, Central Investigations
The Home Depot Canada

Tony Sheppard
Director, Loss Prevention Solutions
ThinkLP

Supt. Robert Gourley
Halton Police

Michael LeBlanc
Senior Retail Advisor
Retail Council of Canada

Advancing Collaboration on Organized Retail Crime in Canada
April 12, 2022
3:30 PM - 4:00 PM EST
Addressing organized retail crime is a top priority for retailers across Canada. Collaboration between retailers, law enforcement, and justice is key, and this panel discussion examines how retailers can work together to drive change in the perceptions and impact of major retail crime. Chris DaCosta, Senior Manager, Central Investigations at The Home Depot Canada chats with Tony Sheppard, ORC expert, and Director, Loss Prevention Solutions with ThinkLP, and Supt. Robert Gourley with Halton Police, about opportunities for retailers to take the lead and how Canadian retail organizations can achieve a deeper level of collaboration for increased results.
Sponsored by:

Speaking:

Chris DaCosta
Senior Manager, Central Investigations
The Home Depot Canada

Tony Sheppard
Director, Loss Prevention Solutions
ThinkLP

Supt. Robert Gourley
Halton Police

Michael LeBlanc
Senior Retail Advisor
Retail Council of Canada