The face of organized retail crime can be deceptive until you are connected in with a network of retailers who have experienced the exact same incidents with local or traveling criminals. Nigel Ramoutar leads this discussion looking at ORC trends in Canada and the actions and networks retailers can participate in to combat with a united front.
In a rapidly changing threat landscape, there is a constant need for training and awareness. Detective Sergeant Vern Crowley of the OPP - Cybercrime Investigations Team, joins us to discuss the issues and questions around the reporting of a cybercrime, cyber insurance, and the importance of having an incident response plan in place.
As the retail landscape changes so does our risk, health and safety and ability to audit. This quick session will provide insight from our Retail Segment leaders and ideas on how wearable technology can assist with customer service and audit trails for business, while providing better safety and security for your team members.
The role, expectations, and priorities have all changed in 2020 leaving the strategic outlook overwhelming for retailers across Canada. Join us for a panel discuss that reflects on the most significant shifts of the past year and how LP professionals can strategically think forward on changes to budgets, teams, and the future of risk management.
Protecting team and brand extends beyond brick and mortar. Retailers continue to encounter new challenges that create risks previously unconsidered. Tony Hunt, General Manager Loss Prevention with London Drugs, and Dan Reese, Retail Vertical Market Manager, North America, at Bosch Security and Safety Systems, chat about innovative responses to new risks and explore opportunities with emerging technologies.
With an increase in violent situations occurring in retail spaces, loss prevention professionals are challenged with reevaluating their strategies and the outcomes. Sean Sportrun shares results of community engagement and training strategies that lowered violence and increased sales as well as a 101 on the value of partnering with Crime Stoppers.